|
We have been trading on the internet since 1996 taking our time in the early stages of intenet trading to perfect our site and provide our customers with a satisfying shopping experience.
The company's success is founded on the extensive and varied experiences of our staff and on our ability to take on board and react quickly to feedback from our customers. Some of our customers are so pleased with the service we offer that they have even written to tell us! Over the past few years our name has become synonymous with quality kitchenware, a name we believe we have earned from the standards we set when selecting our suppliers and from the customer service we provide
We hope our shopping cart is user friendly and makes ordering the items you want easy. Please let us know how it was for you - we continually update our software and want to make it the best for you to use that there is. If you let us know if you've had problems then we can get things right.
We continually introduce new products hoping to give you the best choice possible. We have also introduced our popular discount hours, where every item on the site is reduced by a fixed percentage every day but for a limited period only. So if you want to take advantage you need to decide fairly quickly otherwise you will loose the discount offered.
We anticipate that our shop will appeal to cooks of all ages and from all backgrounds. We want to have interaction with you our customer and hope you will respond to our requests for feedback positively and constructively.
Too busy to shop or unable to go shopping when you would like ? - We are a company dedicated to bringing our customers, all around the world, access to quality kitchenware. Our aim is to ensure that our customers are able to select from as wide a choice as possible of branded products available from our numerous suppliers. We aim to reduce the time you might normally spend searching your local shops for the exact product you want by bringing the shop to your home !
Our search facility on our stock index should make it easier for you to find the item you are looking for. If you have any problems using this please contact us.
The Company has an over-riding commitment to supplying quality kitchenware. Our shop stocks products from such household names as La Cafetiere, Magimix, T & G Woodware, Bodum, Lazy Fish, De Longi, Optima, Taylors Eye Witness …… ……and the list goes on! Each supplier has earned respect for quality, reliability and value for money. This in turn allows us to provide you with quality long lasting kitchenware which you will enjoy using.
If there are any items that you want and find are not included in our shop please e-mail us and we will endeavor to source the best supplier in the market. Not only that but as our way of thanking you for highlighting a gap in our product range we will give you a discount of 15% on all your purchases from us for a month !
If you are not entirely happy with your purchase when you receive it - please return it to us. We guarantee to operate a no quibble returns policy providing the item is unused and returned within 10 days of receipt
We would like to acknowledge the time our colleagues in the company’s design team have devoted in developing our site. In particular our thanks go to :
Web/Graphic Design - Daniel Winning
Database Design - Andrew Cope, Evergreen Computing
Picture Control - Daniel Winning
Charlotte Marshall - Accounts and Direction |
